

I had a great experience at a hotel in a fantastic location. Plenty of transportation options were nearby, including a bus stop in front of the hotel, a metro, and an elevated train. Since my mother had trouble walking long distances, we used Uber, which was affordable because everything was close by. The hotel staff, with their warm and attentive demeanor, left a lasting impression. Despite the language barrier, they went above and beyond to cater to my Spanish-speaking mother's needs, displaying genuine care and concern. Their exceptional service significantly contributed to the comfort and enjoyment of our stay. I was surprised that breakfast wasn't included, but I might have missed that when I made the reservation. However, the breakfast at the hotel restaurant was excellent. Special thanks to the waiter who found my bag with all my documents and money on a chair in the restaurant and rushed after me in the street to return it.
Oswaldo
2024年6月

Excellent location. Friendly staff. Fair price. The street has easy public transportation around the block. Metro about 2 blocks and buses also, 2-3 block depending where you want to go. All about 4-5 min walk. There are many restaurants around the hotel, but you can look further for lower prices. The room rate did not have breakfast included which you can check with the next door pub Elephant & Castle. The price within the range of local restaurants. The service is really good and very nice place. Uhm... but there's McDonald's, Subway and Dunkin Donuts around. Lol. It helped a lot. You can walk to many locations like Grant Park... that is about 25 min walk. The Art Institute of Chicago is about 18min walk. Willis Tower is just a 5min walk. The hotel is 10 store high and here are the goodies: 1. every floor has a water fountain station with bottles so you can fill and refill as much as you like. Yes... they offer free water. 2. they have a LAUNDRETTE which is free of charge. Three washing machines and three dryers. Soap included at no charge. I've never seen this at any hotel for free. On third floor. 3. They also have a guest help center - it's actually a room on each floor where you can get items you forgot to pack for your trip like deodorant, shaving cream, toothbrush and other small kits. Helpful. 4. There was also ice machine, a soda vending machine and a snack vending machine. Also on third floor. 5. They have a guest area with meeting facility and coffee machine available.
Gilvam
2025年5月

This is a very good hotel in the heart of Chicago's Loop, its location central to main city attractions and public transport. Front desk service is friendly and accommodating, and the attached restaurant-pub is excellent. Our one-bedroom suite was roomy and very clean, the bed was comfortable, the bathroom spotless, with fluffy towels and good amenities. Very nice kitchenette. Excellent television reception and great WiFi. Best of all, the hotel was extremely quiet. This is a great location for a weekend or a week's stay in the Windy City.
Bonnie
2025年9月

After a terrible experience in a different hotel, I last-minute looked for a new place to stay during my Chicago Marathon weekend. And man, I’m so glad I found Central Loop Hotel. The staff was so friendly and did everything they can to let me check-in super early because of my horror night before. Thank you so much for saving my Chicago trip. I’ll recommend you to everyone who goes to Chicago. 🫶🏻
Andy
2025年10月

I had a very nice 6 night stay here, close to subway and bus stops and a short walk to the main attractions. I liked the option to check in and check out myself which meant I didnt have to queue, and also having the digital key card on my phone. My room did have a fridge which came in handy and a coffee machine with pods. I had lovely French toast breakfast in the adjoining "British" pub, and the Fish and Chips dinner was just like back home. I reported an issue with the toilet, I left and when I came back after 4 hours it was fixed.
Yat
2025年7月

We loved the location—right in the heart of the Loop/Financial District. There was easy access to all major subway lines, including the Blue Line to and from the airport. Our room was a decent size. The only downside was that our window faced the fire escape stairs and the wall of a nearby building. A better view—even just onto Adams Street—would have made this a 10/10. The reception staff were very responsive and helpful.
Agnesina
2025年7月

The location was great! Clean rooms,but smaller than expected when I paid to upgrade. I loved the free ice cold water system in the hotel, that allowed you to get cold water anytime in a provided water bottle. I didn’t get to enjoy much of the facilities, but they were great from what I seen when touring the hotel.
Mary
2025年10月

The room was clean, had all basic items needed for my stay and breakfast was good as well. I would just advise different breakfast options that do not include diary.
Roberts
2025年10月

The location was great especially for the price. I liked that the room was compact. Who needs all that empty space? The staff was exceptionally friendly, helpful and kind. The complaints I have are really quite minor (except for the blankets. See below.) The concierge staff was exceptional. Hold on to them! Adrian and the woman who worked morning of 9/5/2025 were gracious and welcoming. Hold on to them.
Adrienne
2025年9月

Location,3 minutes from subway. Staff exceptional and good breakfast until our last day,Saturday Rooms comfortable,coffee machine,Nespresso but unlimited ⁰coffee and tea below reception area to which they allowed us access to even after we had checked out. Won't be in Chicago again, but if we were, we would have no hesitation about staying in this hotel again.
Liam
2025年5月