Central Loop Hotel

I had a great experience at a hotel in a fantastic location. Plenty of transportation options were nearby, including a bus stop in front of the hotel, a metro, and an elevated train. Since my mother had trouble walking long distances, we used Uber, which was affordable because everything was close by. The hotel staff, with their warm and attentive demeanor, left a lasting impression. Despite the language barrier, they went above and beyond to cater to my Spanish-speaking mother's needs, displaying genuine care and concern. Their exceptional service significantly contributed to the comfort and enjoyment of our stay. I was surprised that breakfast wasn't included, but I might have missed that when I made the reservation. However, the breakfast at the hotel restaurant was excellent. Special thanks to the waiter who found my bag with all my documents and money on a chair in the restaurant and rushed after me in the street to return it.

I had a very nice 6 night stay here, close to subway and bus stops and a short walk to the main attractions. I liked the option to check in and check out myself which meant I didnt have to queue, and also having the digital key card on my phone. My room did have a fridge which came in handy and a coffee machine with pods. I had lovely French toast breakfast in the adjoining "British" pub, and the Fish and Chips dinner was just like back home. I reported an issue with the toilet, I left and when I came back after 4 hours it was fixed.

For the price it was kinda unbeatable; ~$125/night for central Chicago relatively updated/modern hotel room AND a made-to-order breakfast with refill coffee at the pub downstairs included, it was fantastic value for money. Very comfortable room, nice TV, clean, no signs of bed bugs on inspection, fridge/microwave/coffee maker in-room, effective A/C, good block out curtains, not much street noise up on the 10th floor and no other guests heard in other rooms, staff available 24/7 & always friendly, chilled filtered water plus free plastic water bottles available on the 10th floor (and possibly others too) near the elevators which was extremely handy for long summer sightseeing days and tasted good. Great location, easy walking distance to Sears tower, Art Institute, and basically all the main sights, and for further away things like the planetarium it's easy to get to various train and bus routes from the hotel. Would definitely stay here again if back in Chicago!

I felt very safe at this hotel, even with it being in the midst of the city. The location was great and there were numerous restaurants nearby, with one being attached to the hotel. That one had great tasting food, and it was nice not having to get out and search for a place to eat after a long day of travel. The hotel staff was very helpful and friendly, and even though it was a busy lobby, with people checking in and checking out at all times of the day, the staff made sure they recognized each person who was waiting to be helped, and when it was our turn, they took their time answering all questions.

I picked this hotel based on price and location. Driving through Chicago was insane, but everything was so easy once we arrived at the hotel. They had a loading zone and didn’t mind if we left the car there for a while as we unloaded the car and checked in. They gave us a map of where to park the car and where to catch the red line to the baseball game. The front desk people were all very nice and very informative. I loved the water station they have on every floor. They provide new water bottles and filtered water. I’ve never seen a hotel do that before. I also very much appreciated the laundry. I usually struggle with noise when I stay in hotels and as you walk down the hall of this one, you can hear everyone’s tv, but once I was inside our room I literally didn’t hear a neighboring room once the entire time we were there and I know people were in the next room. It was impressive. The location was also fantastic for everything we wanted to do. Everything was walkable. One evening we even had time to go back to the hotel before our next activity.